Automation is the creation and application of technologies to produce and deliver goods and services with minimal human intervention. The implementation of automation technologies, techniques and processes improve the efficiency, reliability, and/or speed of many tasks that were previously performed by humans.

Automation is being used in a number of areas such as manufacturing, transport, utilities, defense, facilities, operations and lately, information technology.

Usually, automation is employed to minimize labor or to substitute humans in the most menial or repetitive tasks. Automation is present in virtually all verticals and niches, although it’s more prevalent in manufacturing, utilities, transportation, and security.